Buying a New System


5 Main points to think about.........







1. How many people will use the system?

You need to consider the number of people who require handsets. This will determine the size of your system. extensions needed and the number of outside lines required.  It is important to consider any additional capacity you may require for staff growth etc.

2. How much can you afford?

A telephone system is a considerable investment for a business and can work out to be one of your main business overheads. Cost will be dependent on how many people will use the system and what additional services you require ie. voicemail.  Telecoms Bridgend are able to assist with leasing and finance options.

3. What do you want your system to do?

Many telephone solutions have standard applications that include conferencing, internal transfer, internal directory and grouping as standard. However, features such as voicemail, automated attendance and voice recording can be integrated but may carry additional costs.


4. Do you want to save costs?

Undertaking a project to install a new telephone system is an ideal way to review your day-to-day running costs of your telephone calls. Telecoms Bridgend offer a host of solutions that enable you to optimise your costs and benefit from lower tariffs without the need to change existing telephone numbers.

5. Do you require ongoing support?

Ongoing support packages should not exist purely for when a phone system fails.  Telecoms Bridgend can provide maintenance agreements with a 4 working hour response, Monday - Friday, 9-5, for the majority of phone system failures.

Additional support packages available include change of premises, office moves and upgrades, additional installations of extensions and system configurations.


Other points to consider


  • Staff Growth
       Have you considered the possibility of an increase in staff over the next 5 - 7 years
  • Training
       Do you require training to use the new system
  • Disaster Recovery
       If disaster was to strike, how long can your business function without a working telephone?